Hello Residents
To continue to comply with financial regulations, we are required to make some changes to how Residents make payments in Second Life. As part of the first round of Resident facing changes, we’re updating how you add Credit Cards and PayPal accounts as methods of payment on the Billing Information page of the Account Dashboard at SecondLife.com. This change is limited to the Add Payment Method process, but we wanted to step you through the changes here. We will be updating you in future Community Blog posts for the exciting changes yet to come!
Current Add Payment Method Process
On the Billing Information page, there are dedicated buttons to
Add a Credit Card: (https://cashier.secondlife.com/addpm)
Add a PayPal account: (https://cashier.secondlife.com/addpaypal)
Note: There will be no changes to the Add a Skrill account process at this time.
The Add a Credit Card process takes you to the Second Life Cashier page as shown here:
And the Add a PayPal account process takes you to PayPal to connect a given PayPal account with your Second Life account as shown here:
New Add Payment Method Process – None or One Payment Method on File
The changes that will go live on September 25th, 10:00am SLT will make it so that clicking either Add a Credit Card or Add a PayPal account will go to same Cashier link to add either type of payment information (https://cashier.secondlife.com/addpm_tilia_widget).
Both ‘Add’ methods will take you to the same page, shown here with a PayPal account as the only Payment Method on file as an example. In order to add a new Payment Method, click the “Add payment method” link:
On the next page you will see a Credit Card add form by default, with an option to select ‘Add PayPal’ beneath it if you prefer. If you want to add a Credit Card, please enter all of the card info and click the blue “Add” button at the bottom. If you want to add a PayPal account, please click the bottom “Add PayPal” button which will open up the PayPal form:
New Add Payment Method Process – If You Have Two or More Payment Methods on File
If you have two or more Payment Methods on file, there will be an additional click you will have to take to see the first “Add payment method” link above. You will have to first click “Other payment methods” to see a list of your current payment methods and then click the bottom Add payment link beneath them as shown here:
What’s Next
We will be making changes in the coming month to simplify this process and to make it easier for you to add Payment Methods.
FAQ
What if I want to add Skrill as a payment method?
There will be no changes to the process to add Skrill as a payment method at this time.
Why are you making these changes?
While we try to keep the process for adding payment methods and handling billing as simple as possible, in this case, we have to make changes to comply with financial regulations. We’re sorry for the inconvenience!
Will my existing payment methods work?
Yes! All currently added valid payment methods should work like normal.